Annual Conference 2014 Presentations

Day 1 (Click to Open)

Resizing, Reshaping, and Reorganising Fleet: Steps to Success by Vicente Escribano

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Vicente Escribano, Head of Supply Management and Logistics Service at UNHCR, will highlight the key elements of implementing a successful Fleet Management Program at UNHCR, stressing the importance of communication and stakeholder management.

Achieving “Step Change” Performance Improvement in Road Safety by Mike Watson

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Road safety at Shell is one of the key risk areas in their quest to reach Goal Zero, which means no road fatalities to Shell employees, contractors, and the third parties in the areas where Shell operates. Shell has 93,000 employees, 450,000 contractors, and another 450,000 subcontractors working worldwide in over 80 countries. Shell and its contractors drive over 1.1 billion kilometres a year; that’s roughly 80 times a day around the world.

Shell’s land transport exposure is significant, so they must do everything they can to ensure the safety of employees, contractors, and the people living in the communities where it operates. This includes not just other vehicles, but also pedestrians, motorbikes, and bicyclists.

Operating in countries with little or no vehicle standards, no requirements for drivers or driver education, poor road infrastructures, and lack of legislation and enforcement makes things extremely challenging for Shell employees and its contractors who drive. Shell, therefore, implemented some simple controls to ensure that its drivers are fit to drive, including proper and rigorous driving training, vehicle requirements, journey planning, and assurance.  All Shell drivers are required to wear seat belts and to follow the journey plans, as well as refrain from using their mobile phones, from speeding, and from driving under the influence of drugs and alcohol.

How do you implement road safety controls in an effective manner? How do you inspire people to get things done in the safest way possible? Shell Global Road Safety Manager Mike Watson will address these questions and others in his keynote address.

UNHCR Fleet Management: Driving Forward by Ketil Hov & Rob McConnell

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Ketil Hov photoRob.McConnell photo

At the start of 2014, UNHCR launched Global Fleet Management, a completely new fleet management model to meet the operational needs of the organisation. Ketil Hov and Rob McConnell will present the key aspects of this challenging project.

The Mobileye Advanced Driver Assistance Systems Pilot by Iain Levy

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Ketil Hov photoRob.McConnell photo

In 2013, Fleet Forum partnered with Mobileye to pilot Mobileye’s Advanced Driver Assistance Systems (ADAS). After the partnership was announced, Catholic Relief Services and Riders for Health were selected to test the systems in their fleet in Nigeria. This session provides an update on the results of the pilot to date.

Advanced Fleet Excellence Training: The Next Step to Professionalisation by Rose van Steijn

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Rose van Steijn photo

Over the last year, Fleet Forum has successfully trained over 100 aid and development experts in basic knowledge and skills to improve their fleet operations. As a next step, Fleet Forum now plans to develop a more advanced training, designed to make fleet operations more cost-efficient, effective, safe, and environmentally friendly. This interactive session aims to gather input for the requirements of such an advanced training.

Humanitarian Fleet Management Standards: The Road to Excellence by Syon Niyogi & Rose van Steijn

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At the 2013 Fleet Forum Annual Conference, Fleet Forum announced the development of Humanitarian Fleet Management Standards and a KPI benchmarking tool. In this session, Fleet Forum will provide an update on the development of the tool and the results of a pilot of the Standards.

Day 2 (Click to Open)

Keynote Address: Greening the Last Mile, by Georgina Stickels

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The humanitarian sector has long taken pride in doing whatever is necessary to reach people in greatest need. As the humanitarian operating environment evolves, so too are humanitarians. We must embrace demands for greater cost-effectiveness, accountability, risk management, and technology transfer. Sound environmental management will deliver measurable gains in all of these areas. If a project doesn’t deliver those gains, it may not be the right solution. WFP’s Georgina Stickels will explore critical success factors in selecting the right tools and making them work in even the toughest environments.

FleetRisk360°: Shedding Light on Humanitarian Fleet Risk by Noah Skillin & Dante Disparte

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Noah Skillin photo Dante Disparte photo

Clements Worldwide, the leading insurance provider to the international community, partnered with Fleet Forum to design FleetRisk360°, a comprehensive survey of fleet risks in the aid and development context.  The survey looks at vehicle fleets as mission-critical assets to aid and development organizations.  This includes an in-depth review of fleet composition and operation in light of the financial condition and, finally, the risk profile of the average fleet operator.  In all, the survey will not only serve as a vital benchmarking tool, it will also shed light on the principal loss drivers and help diagram the impact, likelihood, and severity of key exposures.  A paid insurance claim is no more a sign of risk management than arrests are a sign of crime fighting.  Against this backdrop, survey participants and Fleet Forum members will be able marshal their collective strength in building lasting solutions to humanitarian fleet risk.

10 Million Kilometres of Health Care: Successful Fleet Management in The Gambia

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Riders for Health’s trained technicians maintain the motorcycles and ambulances to ensure the provision of uninterrupted health services. With the success of its health care delivery, Riders for Health initiated a programme to buy a new fleet of vehicles and lease them at a not-for-profit rate to The Gambia’s Ministry of Health. This programme has been shown to improve the reliability of vehicles, increase access to health care, and reduce government costs. In this session, learn about Riders for Health’s successful operational model.

Waste Awareness: What Fleets Leave Behind by Mauro Iacona & Carolyn Lettner

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Environmental sustainability is a Millennium Development Goal, and yet waste left behind in a country by humanitarian fleets remains a largely undocumented situation. Humanitarian fleets are often dispatched to remote and developing areas that lack a robust waste management infrastructure.

The research presented in this session will address the environmental and health impact of garage waste (specifically, used motor oil), and will propose feasible solutions to the problem and a rationale for initiating improvements to current practice, including how organisational behaviour can be improved to help eliminate the problem.

Green NCAP: Environmental Performance Vehicle Rating by David Ward

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Global NCAP Awards

David Ward will provide an overview of the work of the Global New Car Assessment Programme (NCAP) in the Decade of Action for Road Safety, and introduce the upcoming GreenNCAP now being developed. The green star rating is similar to NCAP’s safety star rating. Fleet operators can assist and support the deployment of GreenNCAP to ensure its success.

Child Road Safety in India by Pramila Sanjaya

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Worldwide, the number of people killed annually in road crashes is estimated at 1.3 million, while another 50 million suffer from injuries. In middle- and low-income countries, children aged 5-19 account for up to 40% of all road fatalities.

In India, road traffic accidents are the highest cause of accidental deaths. A lack of systematic road traffic education for children is a significant factor. In response, Fleet Forum, in partnership with the Society for Integrated Development Activities, Research & Training (SIDART), has developed a Child Road Safety Education Package for children aged 5-12. This session, presented by SIDART consultant Dr. Pramila Sanjaya, will address the impact of a child road safety pilot undertaken in the Jawahar Nagar slum and other areas in Jaipur, India.

Nissan Demonstrator Programme by Christopher Benardis

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During the last two years, five organisations tested the 100% electric Nissan Leaf. The objective of the Demonstrator Programme was to enable organisations to experience electric driving and assess whether electric vehicles could be an accelerator of their green fleet ambitions. Christopher Benardis will present the outcomes of the programme with direct feedback from participating organisations.


Day 3 (Click to Open)

Total Cost of Ownership: Accounting for Decision-making by Paul Jansen

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You may have the money to buy a vehicle, but insufficient income to operate it. Or perhaps you have the income to operate a vehicle, but too little money to buy or replace one. Examining vehicle expense from a total cost of ownership (TCO) perspective will provide insight in terms of combined costs of buying (or leasing) and operating a vehicle over its total lifetime. This perspective may support your decision-making on questions such as buy or lease and replace or keep. In this session, participants will work with a sample TCO model and explore the rationale behind the model.

Accident Investigation and Analysis by Tim Moyle

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Tim Moyle

This session will recap the work that has already been done through the Fleet Forum around accident investigation and analysis and address how this can be expanded upon.

Fleet Management – Investing in Your People by Piers Watson

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Toyota Gibraltar Stockholdings (TGS) will present an open discussion on field training with experience from courses it has operated. The organisation will demonstrate how people investments at all levels can have a positive impact on field operation performance in terms of productivity, efficiency, and safety. Lukas Nel, World Vision’s Global Fleet Director, will also share examples of how investing in the proper training of country office staff has benefitted his organisation.